Accessibility

BPA is committed to ensuring equal access to its information, technology, and facilities for all employees and members of the public. Consistent with federal accessibility laws, BPA will ensure compliance with Section 508 of the Rehabilitation Act of 1973 and the Architectural Barriers Act of 1968.

Section 508 Compliance


Section 508 of the Rehabilitation Act of 1973 (29 U.S.C. § 794d) requires federal agencies to ensure that information and communication technology (ICT) developed, procured, maintained, or used by the agency is accessible to employees and members of the public with disabilities. This includes electronic content, websites, software, and other digital platforms. For additional information, visit Section 508, the federal government’s official resource on Section 508 implementation.

How to Submit a Section 508 Complaint


If you are a BPA employee or applicant for employment you may contact an EEO Counselor to initiate a complaint of employment discrimination. To begin this process, contact an EEO Counselor at CREEO@bpa.gov. 

If you are not a BPA employee or applicant, and your concerns involves BPA’s Section 508 compliance, you may contact CREEO at CREEO@bpa.gov for assistance.  If your Section 508 complaint does not involve BPA, contact the federal agency responsible. Each federal agency manages its own Section 508 compliance and complaint process.

Architectural Barriers Act (ABA) Compliance

The Architectural Barriers Act of 1968 (42 U.S.C. §§ 4151–4157) requires that buildings and facilities designed, constructed, altered, leased, or financed with federal funds after August 12, 1968, be accessible to individuals with disabilities. For additional information, visit the Access Board.

How to Submit an ABA Complaint

If you have encountered or are aware of an accessibility barrier at a facility owned, leased, or managed by BPA and covered by the Architectural Barriers Act, contact CREEO@bpa.gov to initiate a complaint. 

If your concern involves a facility not owned, leased, or managed by BPA, you may file a complaint directly with the Access Board.

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